1. Introduction

Welcome to The Support Point. By accessing or using our website at thesupportpoint.com, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

2. Services

  • Order Management
  • Inbound Support
  • Virtual Assistant
  • Data Services
  • Accounting Services
  • SAAS Development
  • UI/UX Development
  • Web Development
  • App Development

3. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information when requesting services
  • Make payments on time as per the agreed schedule
  • Provide necessary content, images, and materials required for project completion
  • Review and approve deliverables within the agreed timeframe

4. Payment Terms

  • All project fees must be agreed upon before work begins
  • A 50% advance payment is required to start any project
  • Remaining 50% payment is due upon project completion
  • All payments are non-refundable once work has commenced

5. Confidentiality

  • The Support Point agrees to keep all client information strictly confidential
  • We will not share, sell, or disclose any client data to third parties without written consent

6. Changes to Terms

The Support Point reserves the right to update these Terms & Conditions at any time. Clients will be notified of any major changes via email or website notice.