The Support Point

We help Shopify and e-commerce businesses reduce support workload, automate operations, clean product data, improve conversion, and become AI-ready, cutting support tickets by 30-50% without hurting the customer experience.

Follow Us

Service

Data Engineering, Automation & Business Intelligence

We clean your data, automate your workflows, and build the dashboards that let your business run on facts instead of assumptions.

Data Engineering, Automation & Business Intelligence
Data Engineering, Automation & Business Intelligence

How we deliver
this for your
business

01

Data Audit & Source Mapping

02

Clean, Structure & Automate

03

Dashboard Delivery & Handover

Data Audit & Source Mapping

We connect to your systems — CRM, ERP, e-commerce platforms, spreadsheets — and document what data exists, where it lives, how clean it is, and what decisions it should be powering but is not.

Clean, Structure & Automate

We fix data quality issues at the source, build automations that eliminate manual reconciliation work, and set up reporting infrastructure that gives you the right numbers without a weekly assembly process.

Dashboard Delivery & Handover

We deliver dashboards your team can actually use, document every data source and automation, and train the people who will maintain it. Nothing is a black box.

Why Choose Us for
Data Engineering, Automation & Business Intelligence

  • We fix data at the source, not just in the report — the number will still be right next month
  • Automations are documented so your team can maintain them without us
  • Dashboards are built for the decisions they support, not for visual impressiveness
  • We work with your existing stack — no mandatory tool migrations
  • AI-readiness preparation means your product data performs in AI search and recommendations, not just Google
Data Engineering, Automation & Business Intelligence
pricing plans

Flexible
pricing plans

Cleanup

  • One-time data audit & cleanup
  • Up to 3 source systems
  • Standardised data structure
  • Basic automation setup
  • Documentation of all changes

Dashboard

  • Everything in Cleanup
  • Up to 5 dashboards built
  • Automated reporting workflows
  • KPI framework agreed upfront
  • Team training on dashboard use

Retainer

  • Ongoing data maintenance
  • New dashboards as needed
  • Automation expansion
  • AI-readiness optimisation
  • Monthly data health report